Audience activation in 5 simple steps
Amidst news of cookies crumbling and third party cookies eventually becoming obsolete, there is even more emphasis on identifying visitors who arrive on websites and providing users with a reason to remain loyal to your brand.
Here is a simple user case on how to effectively personalise your customer experience using the Google Marketing Platform. According to Econsultancy:
“50% of consumers are likely to engage with a brand when they receive an interesting offer.”
So how can you demonstrate why personalisation should be a business priority in 5 simple steps?
Example User case
Process
1: Link your Display & Video 360 advertiser and Optimize container to your Analytics property.
2: In Analytics 360, create an audience (‘3 Orders-12 Months-Low AOV’) for users that meet the following conditions:
Transactions per user > 2, AND
Date of First Session is on or after 04/02/2020, AND
Revenue per user < £30 (Site wide Average AOV)
In the ‘Audience destinations’ section, select your Display & Video 360 and Optimize accounts.
3: In Optimize 360, set up an experiment that shows a banner on the landing page with the message, “Indulge yourself: free travel size Product X when you spend £30 or more”. Target the experiment to the ‘3 Orders-12 Months-Low AOV’ audience.
4: In Display & Video 360, create a remarketing campaign, targeted to the ‘3 Orders-12 Months-Low AOV’ audience, with creatives that feature the message: “Indulge yourself: free travel size Product X when you spend £30 or more”.
5: Analyse the Display & Video 360 reports in the Acquisition section of Analytics 360 to see conversion metrics for your newly created audience
In 5 steps we have a personalised experience with uplifts and tangible benefits to take back to your stakeholders.
Happy analysing! Get in touch to share your experiences.